Shipping & Payment
Payment & Shipping
The following conditions apply:
Delivery takes place domestically (Germany) and to the following countries: Austria, Belgium, Czech Republic, Denmark, France, Luxembourg, Netherlands, Poland, Bulgaria, Croatia, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Malta, Portugal, Slovakia, Slovenia, Spain, Sweden, Italy, Cyprus, Romania, Vatican City, Liechtenstein, Monaco, Norway, San Marino, Switzerland, Gibraltar, Serbia, Brazil, Canada, Israel, South Africa, United Arab Emirates, United Kingdom, United States, Iceland, Turkey, Argentina, Mexico, Australia, China, Hong Kong Special Administrative Region, Indonesia, Japan, New Zealand, South Korea, Malaysia, Singapore
Shipping costs (including VAT)
Domestic shipping (Germany):
From a minimum order value (after returns) of EUR 50.00, we deliver free of charge in Germany. If the minimum order value is not reached after (partial) goods are returned, we will charge a flat shipping fee of EUR 5.99.
We charge a flat shipping fee of EUR 5.99 for uncollected or undelivered packages that are returned to us.
Shipping abroad
European countries (excluding the United Kingdom, Iceland, Türkiye)
From a minimum order value (after returns) of EUR 120.00, we deliver free of charge to the following countries:
Austria, Belgium, Czech Republic, Denmark, France, Luxembourg, Netherlands, Poland, Bulgaria, Croatia, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Malta, Portugal, Slovakia, Slovenia, Spain, Sweden, Vatican City, Liechtenstein, Switzerland, Norway, Italy, Romania, Monaco, San Marino, Gibraltar, Serbia, Cyprus.
If the minimum order value is not reached after (partial) goods are returned, we will charge a flat shipping fee of EUR 13.99.
We charge a flat shipping fee of EUR 13.99 for uncollected or undelivered packages that are returned to us.
Note: Additional customs and import fees may apply for shipping to non-EU countries, over which we as Holzflitzer.de have no influence. These are collected by the respective transport company and can vary depending on the recipient country.
Non-European countries (including the United Kingdom, Iceland, Türkiye)
From a minimum order value (after returns) of EUR 300.00, we deliver free of charge to the following countries:
Brazil, Canada, Israel, South Africa, United Arab Emirates, United Kingdom, United States, Australia, China, Hong Kong SAR, Indonesia, Japan, New Zealand, South Korea, Malaysia, Singapore, Iceland, Turkey, Mexico, Argentina.
If the minimum order value is not reached after (partial) goods are returned, we will charge a flat shipping fee of EUR 50.00.
We charge a flat shipping fee of EUR 50.00 for uncollected or undelivered packages, regardless of whether they are actually returned to us.
Note: Additional customs and import fees may apply for shipping to non-EU countries, over which we as Holzflitzer.de have no influence. These are collected by the respective transport company and can vary depending on the recipient country.
packaging and delivery times
We ship daily from Monday-Friday. All orders that are placed directly via our shop by 10:30 a.m. on these days and have also been paid for (prepayment by bank transfer is excluded) will be handed over to our shipping service provider on the same day. Unless a different deadline is specified in the respective offer, the goods will be delivered domestically (Germany) within 1-4 days, for deliveries abroad within 3 - 20 days, and elsewhere abroad generally within 10 - 50 days.
Delivery will only take place after the contract has been concluded (if advance payment has been agreed, after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made different agreements with you. In this case, the delivery time is determined by the item with the longest delivery time.
Accepted payment options
- Prepayment by bank transfer
- Payment with credit card
- Payment via PayPal
- Payment via PayPal Express
- Payment via PayPal (credit card, direct debit, invoice if necessary)
- Payment via instant transfer (via Klarna)
- Payment by invoice (via Klarna)
- Payment by installment purchase (via Klarna)
- Payment by direct debit (via Klarna)
- Payment via Apple Pay
- eps
- Bancontact
- ideal
Further payment details
If you pay by credit card, your credit card account will be debited upon conclusion of the contract.
Our bank connection:
Account holder: PETROLDADS GmbH
IBAN: DE95 1001 0010 0624 8441 30
BIC: PBNKDEFFXXX
If you have any questions, you can find our contact details in the legal notice.